Privacy Policy

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If you are not satisfied with your purchase, please review the following terms regarding refunds, returns, and replacements:

• To request a refund, please email weeghostbeauty@gmail.com within 7 days of receiving your order.
   
• Once your refund request is submitted, you will have another 7 days to return the goods.
   

• Refunds will only be approved after the goods have been returned in their original condition.
   
• Items must be:
   
  • Unopened
     
  • Unused
     
  • In their original packaging
     
• Partial returns or selective refund requests are not accepted.
   
• Refunds are only considered if the entire order is returned as specified within 14 days of delivery.
   

• Once the returned items are received and approved, the refund will be processed within 14 days.
   

• If your order arrives damaged or defective, email weeghostbeauty@gmail.com within 14 days of purchase.
   
• Please include supporting pictures of the damage.
   
• Replacements will only be issued for damaged or defective items.
   

• All orders are shipped with tracked delivery.
   
• If tracking confirms that your parcel was delivered, we are unable to issue a refund.
   
• If you suspect theft after delivery, please contact your local courier or file a police report. We are not liable for parcels stolen after confirmed delivery.
   

• If an incorrect delivery address is entered at checkout or the parcel is unclaimed and returned, the customer is responsible for paying postage to have it re-sent.