Frequently asked questions
Everything you need to know about Korean skincare, our store, and shopping with us.
What is Korean skincare?
Korean skincare originated from South Korea, and focuses on a multi-step approach to achieving long-lasting results. It emphasises hydration as the foundation of healthy, radiant skin.
What are the key steps in a Korean skincare routine?
A full Korean skincare routine includes: oil cleanse, water cleanse, exfoliation, toner, essence, serum, face mask, eye care, moisturiser, and sun protection. Head to our Blog section for a detailed step-by-step guide.
Do I need to follow all the steps?
Not at all! We suggest starting with a cleanser, toner, and moisturiser, then adding extra steps when you feel ready. Every skin journey is different.
Is Korean skincare suitable for all skin types?
Yes! There are products suitable for all skin types, including options that target specific concerns. We always recommend patch-testing on a small area first if you have sensitive skin.
How do I use these products?
You can find full guidance in our Blog section under 10 Steps To Better Skin, or refer to the instructions on each product's packaging. Our team are also happy to help in store.
Where is the store located?
We're at 79 West Regent Street, Glasgow, G2 2AW — less than 5 minutes' walk from Glasgow Central Station.
Do I need an appointment to visit?
Walk-ins are always welcome during business hours. If you'd like a private shopping experience for a group of up to 6 people, please book a personal shopping appointment in advance.
Can you help me choose products when I visit?
Absolutely! Our staff will provide personalised recommendations based on your skin type and current skincare routine. No hard sell — we're here to guide you.